Shipping Policy

Shipping Charges

Continental U.S.

AK, HI, APOs, US Territories, and Canada

Add $5.00 to regular shipping and handling for these orders.

International

Add $20 to regular shipping and handling for these orders.

Express shipping

For overnight delivery or same day shipping, please call in your order before noon PST. Extra fees apply. 1-800-53 CHART (800-532-4278)

Shipping Method

Shipments to APO addresses, U.S. post office boxes, international addresses, and orders under $39 are generally shipped via US Mail.
Larger orders are shipped via UPS.

Back Orders

When Not Yet Published (NYP) items are ordered, they will be placed on back order, and automatically processed and shipped, at no additional shipping charge when the product becomes available.

If you order an existing product that is not in stock, in conjunction with product that is in stock, the entire order will be held so that it can be shipped together. If product will be unavailable for a substantial period of time, you will be notified and the item will be removed from your order.

Return Policy

When or If you are not satisfied with your purchase for any reason, please call within 30 days to return the items for a full refund.
Just call (310) 353-2100 for a return merchandise authorization number.